Privacy Policy

Law Offices of Connie Yi, PC

Date: June 01 2026
Last Updated: June 01, 2026

Law Offices of Connie Yi, PC, (“we,” “our,” or “us”) is committed to ensuring the privacy of all users of our services as well as other visitors to our website. This Privacy Policy (this “Policy”) outlines and describes the types of information we may collect from you or that you may provide when you visit our website and our practices regarding how we may collect, use, protect, and disclose your personal information when you visit, use our services, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and data, and how we will treat it. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes To This Privacy Policy

We reserve the right to update or modify this Privacy Policy at time to time, without prior notice to you including to reflect changes to our practices or for other operational, legal, or regulatory reasons. Such changes, modifications, additions, or deletions will be posted on this page, and shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an e-mail to any e-mail address provided by you or posting the revised policy on this page. The “Last Updated” date at the top will be revised accordingly. You acknowledge and agree that it is your responsibility to review the site and this Policy and be aware of any modifications. We recommend reviewing this Policy periodically to stay informed about our practices.

Your continued use of the site after any modification, change, or update to our Policy will constitute your: (a) acknowledgment of the modified policy; and (b) agreement to abide and be bound by the modified Policy.

How We Collect And Use Your Personal Information

To provide the Services, we collect, and have collected over the past twelve (12) months, personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

Generally, in addition to the specific uses set out below, we may use information we collect about you to 1) communicate with you, 2) provide the Services to you, 3) comply with any applicable legal obligations, 4) enforce any applicable terms of service, and 5) to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You Through The Site

Information that you directly submit to us through our site may include:

• Basic contact details including your name, address (including street number and name, the city, state, zip code, and country), phone number, and email. We typically only request that you provide an e-mail address on the contact form, although more information may be requested if chat is available through the site or Services for you to participate in the online chat.
• Client support information including the information you choose to include in communications with us, for example, when sending a message through the site
• Any information or documents that you send to us for review.

Some features of the site may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Please do not submit any Sensitive Information through the site. Sensitive Information is defined as any confidential, proprietary or sensitive personally identifiable information, such as, but not limited to, (a) Social Security Numbers, (b) dates of birth, (c) driver’s license number, or (d) credit card, bank account or other financial information. If you submit any Sensitive Information through the site, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information We Collect Directly From You Outside The Site

If you become a client of Law Offices of Connie Yi, PC, all communication and legal work will kept confidential in our firm files, as required by law and professional guidelines. You are entitled to reasonably request a copy of these records and files. Information provided to us outside of the site, whether through in-person visits, phone calls, secure messaging, or other direct methods of communication, will be protected under attorney-client privilege as applicable. Attorney-client privilege regulations are designed to protect the privacy of clients’ legal information, and we are fully compliant with these standards to ensure the confidentiality and security of your information.

We abide by all legal standards applicable to legal professionals regarding attorney-client confidentiality and data protection when information is provided to us by you in other methods and not through your use of the site. We understand that any private information that you provide with us may be extremely sensitive. We will take reasonable steps and actions to ensure that your private information is kept confidential and safe by following the applicable laws and firm guidelines. We, as legal counsel, are subject to many rules regarding confidentiality including rules of professional responsibility, business and professions codes, evidentiary codes, and attorney-client privilege. There are, however, certain circumstances where confidentiality may not be maintained, including:

• Immediate Risk of Harm: If we reasonably suspect that you intend to commit a criminal act that we reasonably believe is likely to result in the death of, or substantial bodily harm to, an individual.
• Crime Fraud Exception: If you seek advice or assistance from us in furtherance of criminal or fraudulent activities, or you intend to commit or cover up a crime or fraud.
• Court Order: If a court issues an order requiring the release of your records.
• Statutory Disclosure: In very specific and rare contexts, California law may mandate reporting. In general, we as attorneys are not mandated reporters, this may vary by our role or context.
• Dispute Initiated by You: If you file a malpractice lawsuit, a lawsuit for a breach of duty, or a billing dispute with a financial institution.
• Joint Clients Later Become Adversarial: If you and another client jointly retain us to represent you as your lawyer, there is no privilege between you and the other client if a dispute arises between you and them.
• Communications Not Made In Confidence: To be privileged, communication must be made in confidence. If you do not make a communication to us in confidence, then you may lose privilege protections.
• Your Death and a Dispute Among Your Heirs: In a dispute involving a deceased client, communications between us and a deceased client may be disclosed if relevant to an issue involving the validity or interpretation of a will, trust, or other disposition.
• Credit Card Payment: If you pay by credit card, our name will appear on your statement.
• Collection of Unpaid Bills: If a bill is unpaid, the outstanding balance (which includes administrative and procedural codes) may be sent to a collections agency or other responsible party.
• Internal Communications: Communication between your attorney and our administrative staff or professional colleagues involved in your case.

Information We Collect Through Cookies

We also may automatically collect certain information about your interaction with the Services to help us better manage content on our website, software, and services by informing us what content is effective (“Usage Data”). To collect the website and Usage Data, we may employ various tracking technologies,, such as cookies, pixels, and similar technologies (collectively, “Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. For more information on our use of cookies and similar technologies, including instructions on how to opt-out, please refer to our Cookies Policy. While you may be able to opt out on certain tracking features, others may be necessary for the operation of our website, software, and services.

Information We Obtain From Third-Parties

Finally, we may obtain information about you from third-parties, including from service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services.
• Our payment processors, who collect payment information (e.g., your contact details, your billing information including bank account, credit or debit card information, and billing address) to process your payment and for the purposes of administering the payment, for the supply of the purchased goods and services, and keeping proper records of those payments. This information may be shared with other third-parties for the same purposes. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third-parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. These help us better manage content on our website, software, and services by informing us what content is effective.

Any information we obtain from third-parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third-parties and are not responsible for any third-party’s policies or practices.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including 1) to process your payments, 2) fulfill your orders, 3) to send notifications to you related to your account, purchases, or other transactions, 4) to create, maintain, and otherwise manage your account, and 5) to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as 1) to send marketing, advertising, and promotional communications by email, text message, or postal mail, and 2) to show you
  advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services, it is your responsibility for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
  • Text Message Opt-In Data: If you opt in, we may collect and store your phone number for SMS communications.
    By providing your mobile number and opting in to receive messages, you consent to receive text messages from us regarding appointments, legal updates, or other service-related communication. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.

Cookies

To collect the website data, we may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on our website, software, and services by informing us what content is effective. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third-parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. While you may be able to opt out on certain tracking features, others may be necessary for the operation of our website, software, and services. Additionally, blocking Cookies may not completely prevent how we share information with third-parties such as our advertising partners.

When you visit our site, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve your experience as the user. Examples of the information we may collect include:

• your unique Internet protocol address;
• the name of your unique Internet service provider;
• the town/city, county/state and country from which you access our website;
• the kind of browser or computer you use;
• the number of links you click within the site;
• the date and time of your visit;
• the web page from which you arrived to our site;
• the pages you viewed on the site; and
• certain searches/queries that you conducted via our website(s).

California Privacy Rights Act (“CPRA”) Exemption

As of the effective date of this Policy, the CPRA does not apply to Law Offices of Connie Yi, PC. Should our data practices change in the future, this policy will be updated to reflect any relevant changes in compliance.

We will try to accommodate your concerns regarding any of your personal information or this Policy, but we can make no guarantees that we can resolve all accommodation requests in every manner requested.

Third-Party Websites And Links

Our Site may provide links to websites or other online platforms operated by third-parties. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information that we collect from you. Other websites accessible through our website have their own privacy policies and data collection, use, and disclosure practices. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions to see how they collect, store, secure, and process your personal information and data. We are not responsible for the policies or practices of third-parties, including any third-party site or other products and services used in connection with the site or Services and we do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third-party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data And Information

Our site and Services are not intended for children under thirteen (13) years of age. The use of our site by minors is strongly regulated. No one under the age of thirteen (13) may provide any personal information or data to or on our site or services. We do not knowingly collect personal information from children under the age of thirteen (13), unless provided by the minor’s parent or legal guardian. If you are under thirteen (13), do not use or provide any information on this site, our services, through any of their features, use any interactive or public comment features of the site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received
personal information from a child under thirteen (13) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under thirteen (13), please contact us immediately.

We comply with the requirements of the Children’s Online Privacy Protection Act. You must be at least eighteen (18) years old to have our permission to use the site. If you are between the ages of thirteen (13) and seventeen (17), or under the age of majority where you live, you represent that your legal guardian has reviewed and agreed to this Policy.

Third-Party Communications

Our site uses MyCase, a digital case management platform of 8am, LLC (“MyCase”), as a means of secure communication in addition to email and text message. MyCase is a third-party entity, outside our control, that provides us with the online communication platform that allows us to communicate in a manner that ensures your privacy and the security of your personal information. Use of MyCase is subject to its own policies, namely MyCase’s terms & conditions (www.mycase.com/terms) and privacy policy (www.mycase.com/privacy-policy), which can be found on their website or by using the provided links. We do not control, update, or change these policies. It is your responsibility to review, know, adhere, and agree to MyCase’s policies when using MyCase.

We will send you credentials to sign up and create an account for MyCase when our provision of the Services requires you to have access to an account and MyCase’s case management platform.

We do not own, control, or operate MyCase, a third-party application that may be utilized in connection with the services provided by us. We are not responsible for any actions, omissions, or functionality of MyCase, including but not limited to its availability, security, or any data processing conducted through its platform. By registering with and using MyCase, you acknowledge and agree that MyCase is governed by its own terms, conditions, and privacy policies, which are separate from those of Law Offices of Connie Yi, PC. You agree to adhere to MyCase’s applicable policies and assume all risks associated with your use of the MyCase platform.

Security And Retention Of Your Information

We take reasonable organizational, technical, and physical security measures to protect personal information within our organization. Our site follows reasonable best practices in cybersecurity to protect the integrity and accessibility of our content. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. If you have reason to believe personal information has been compromised, please promptly contact us.

Communications sent through MyCase will be governed by MyCase’s privacy policy and will be subject to the security requirements and protocols used by MyCase.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below. We take your privacy seriously and wish to do what we can reasonably do to protect your personal information, but we cannot and do not make any guarantees that we can resolve every privacy issue in every manner requested. If you have any recommendations on what we can do better regarding privacy and privacy protections, including any revisions or updates to this Policy, please feel free to reach out to us and we may take your comments under consideration.

Contact Us

If you have any questions about this Policy, please contact us at [email protected] and we will try to address or resolve your concerns. Response times may vary, but we promise we will take all commercially reasonable steps to ensure that we respond in an efficient, thoughtful, and timely manner.